By |March 16th, 2020|Blog|0 Comments

Continuity and COVID-19

By Cathie Brown
Vice President, Consulting Services

Regardless of the news source of choice, information regarding the outbreak of COVID-19 is everywhere. Travel is restricted or prohibited, conferences are canceled, colleges are going to online classes and shutting down campuses, public gatherings are being limited, and companies are advising telework wherever possible. Many companies are faced with the realities of continuity planning. Where to start?

A key component of a strong continuity plan is knowing what business processes must continue in order to carry on the mission of the organization and what the impact is if a process cannot be performed. Naturally, the impact will change as the period of time continues to grow from 12-24 hours to 10-15 days, etc. What processes are most critical?

A Business Impact Analysis (BIA) provides that information in both a qualitative and quantitative means. The BIA exercise will also provide the basis for informed decision making as companies consider their response to COVID-19. For example, which employees can telework? Which business units can operate with only essential staff? Which processes need the most resources to continue the mission of the business? What systems must be available to continue the most essential processes?

Many people believe the output from the BIA is a listing of tiered systems that help IT in disaster recovery planning. That is one benefit without question. There is so much more information learned during the BIA that assists the organization overall in managing risk and continuity planning.

To learn more about how a BIA can benefit your organization during times of crisis, access the Clearwater on-demand webinar presentation Analyzing Business Impact to Inform Crisis Decision Making or contact us at

Cathie Brown
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