CASE STUDY

SHIELDS for Families

Project Overview

Incorporated in 1991, SHIELDS for Families is a community-based, non-profit 501(c)(3) organization serving families residing in South Los Angeles. SHIELDS currently employs over 380 full-time employees with an annual budget of over $28 million to serve 10,000 families annually in 39 programs. The organization self-reported a breach to OCR and six months later received an information request list.

Challenges

Solutions

Outcomes

No fines, penalties or corrective action plans were assessed by OCR for the breach
Met the Security Rule requirement to conduct a comprehensive risk analysis and strengthened SHIELDS security program
Established the organization as a hybrid and identified the HIPAA Healthcare Components
Strengthened SHIELDS’ compliance program through updated policies and procedures, including incident response

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The Clearwater Compliance website has been a critical source of information for my HIPAA compliance efforts over many years. The information format is easy to read and understand, and it gets to the point. Clearwater Compliance obviously cares about helping us keep out of trouble!

Tim Moser

Shawnee Township Fire Department

We choose Clearwater because they are a front runner in consulting and assisting with this area. And, they also have developed Risk Analysis software to help you meet the Meaningful Use criteria and qualify for incentives. They may be listed as a consulting group, but they will also train and adjust to whatever is needed based upon your in-house expertise.

Wayne Richmond

Princeton Community Hospital

Products & Services Employed

IRM|Pro™

Clearwater’s Suite of Compliance Software

Clearwater’s IRM|Pro is a complete and comprehensive suite of best-in-class software that enables covered entities and business associates to become and remain compliant with HIPAA-HITECH faster, cheaper and more thoroughly.

HIPAA Policy and Procedure ToolKits

Clearwater’s HIPAA Policy and Procedure Toolkits contain a complete set of HIPAA Policy and Procedure Templates to satisfy the strict requirements of the regulations.

Tim Moser

Shawnee Township Fire Department

Wayne Richmond

Princeton Community Hospital

About Clearwater

Clearwater provides the most complete and trusted, enterprise-class cyber risk management solution available. Designed for healthcare providers and their partners, Clearwater’s IRM|Pro® platform and experienced professional services team provide insights and actions to address compliance, cyber and patient safety risks. Clearwater is a 2017 Inc. 5000 fastest-growing company, the 2018 Best in KLAS winner in Cybersecurity Advisory Services, the 2017, 2018, and 2019 Black Book Marketing Research winner in Compliance and Risk Management Solutions, and exclusively endorsed by numerous state hospital associations. Clearwater solutions have been deployed within hundreds of hospitals and health systems, Fortune 100 organizations, and federal government institutions.