Deep Healthcare Experience and Technical Expertise to Protect Your Organization

With cyberattacks growing in frequency and severity and internal resources stretched incredibly thin, healthcare organizations are increasingly turning to outside experts to help keep them protected from the bad actors attempting to infiltrate their IT networks.

Clearwater’s team of cybersecurity consultants combines strong technical expertise with deep understanding of healthcare environments to deliver solutions trusted by major health systems, fast-growing physician groups, and leading digital health companies.

Holistic Enterprise Solutions Built for Healthcare

Our industry-leading ECRMS for healthcare, complete with our IRM|Pro® software, manages all of your risk analysis and risk response needs. We create best-in-class OCR-Quality® Risk Analyses for hospitals, health systems, and their partners that evaluate the threats to all information systems, in all locations, including assessing the likelihood and impact of a breach.

Services and programs include:

Cybersecurity Educational Resources & Insights

Find our Blogs, White Papers and On-Demand webinars relating to Cybersecurity all in one place.

CLEARWATER SOLUTIONS
1

Risk Analysis

Comprehensive Cybersecurity Starts Here

Conducting an enterprise-wide, information system-based HIPAA risk analysis that adheres to OCR’s guidance and provides full visibility into your organization’s exposures is no small task. A by-the-book approach to HIPAA risk analysis can be overwhelming unless you have the right tools and resources in place. Clearwater provides the most comprehensive NIST-based Security Risk Analysis solution available. Powered by IRM|Analysis®, our solution has a 100% acceptance rate from the OCR.

How we do it:

Our HIPAA Risk Analysis solution combines our proven methodology with our proprietary IRM|Analysis® SaaS platform to deliver the most comprehensive risk analysis available. Clearwater’s risk analysis solution maps to the specific systems and processes in your organization and gauges risks based on the likelihood of a threat exploiting a vulnerability and the resulting impact to your organization. Rely on our expertise and systematic approach to conduct an OCR-Quality® Risk Analysis.

Deliverables include:

  • Subscription to our industry-leading IRM|Analysis® software
  • A detailed Risk Analysis Findings, Observations, and Recommendations (FOR) report
  • A risk registry and other reports for Promoting Interoperability (formerly Meaningful Use) Attestation and OCR inquiry response
2

Risk Response

Be Clear. Be Confident. Be Thorough.

Risk response is part of the ongoing process of managing risks identified during risk analysis and is a key step in the overall NIST Risk Management Process. Risk response should be conducted in a methodological manner with adequate identification of owners, alternatives considered, documented decisions, and implementation planning, as required under the HIPAA Security Rule.

How we do it:

Clearwater employs a proprietary methodology based on years of experience working with clients to create OCR-Quality responses that deliver results. We leverage our OCR-Quality® Risk Analysis—populated in our IRM|Analysis® software—and our professional services team to manage the entire process based on our careful study of the explicit HHS/OCR guidance and NIST SP 800-39 – Managing Information Security Risk.

Program features include:

  • Introduction to workflows for completing a NIST-based risk response
  • Historical documentation of alternatives considered, investment options, decisions made, tasks assigned, and responsible parties
  • Project management through completion
  • The option to complete the work under direction of outside counsel
  • Periodic project status reports
  • Risk Response Planning Executive Summary Report
3

Healthcare Vendor Risk Management

Vendor Risk Management

Clearwater has the expertise and tools to help you turn a major source of risk into a strategic advantage, enabling your organization to collaborate confidently with vendors that are essential to the delivery and management of care.

How we do it:

Clearwater has the expertise and tools to help you turn a major source of risk into a strategic advantage, enabling your organization to collaborate confidently with vendors that are essential to the delivery and management of care.  

4

Business Impact Analysis

Ensuring Healthcare Provider Resiliency

A BIA is a systematic process to determine and evaluate the potential effects of an interruption to critical business operations because of a disaster, accident or emergency. The goal of a BIA is to identify information assets and tier them in order of criticality which can be used to determine the Recovery Time Objective (RTO) and the Recovery Point Objective (RPO).

How we do it:

Clearwater follows a proven four-step process to help healthcare providers prioritize resources (e.g., hardware, devices, data, and systems) based on their classification, criticality, and business value.

Step 1: Business Unit Survey

  • Identify in-scope business units
  • Identify business owners
  • Kick off meeting
  • Send out survey
  • Gather data
  • Target date for on-site discovery

Step 2: On-Site Discovery

  • Schedule interviews
  • Gather outage impacts and downtime estimates

Step 3: Data Analysis

  • Establish recovery time objectives
  • Establish recovery point objectives
  • Create asset tiering

Step 4: Deliverables

  • Executive Out Brief
  • Summarized Findings Report
  • A list of tiered organizational
    assets
5

Strategy & Transformation

Experience and Methodology to Help You Build a Roadmap for Success

To build a strong cybersecurity program, an organization must discover its own information security strengths and weaknesses, identify critical business drivers and security needs, and develop and implement a roadmap for achieving success.

How we do it:

Clearwater provides the practical, healthcare industry experience and a unique methodology to help you develop a strong cybersecurity strategy and transform your organization. Our process begins with a comprehensive review of your security posture, in line with the NIST and ISO security frameworks. It assesses capabilities against the guidelines of NIST SP800-53, SP 800-39, SP 800-30, controls of ISO 27002 and regulatory requirements of HIPAA, HITECH, FTC Red Flags, local State Privacy Laws, and internal corporate policies and standards.

6

Strategic Advisory Services

Executive Level Cyber Risk Advisory Services for Healthcare

Attacks against healthcare are skyrocketing.  Maintaining resilience in your cybersecurity profile is critical. Beyond the day-to-day, healthcare organizations often need strategic, executive level advice on the best practice for establishing a NIST-based cybersecurity framework, their overall cyber strategy, metrics, budgeting and sometimes, OCR guidance.

How we do it:

Incorporating lessons learned from previous OCR enforcement actions, our team of subject matter experts helps you minimize your compliance, financial and reputational risk. We do this by:

  • Strengthening your breach response capability
  • Preparing you and your team for a potential OCR investigation
  • Coordinating and supporting your response and communications with OCR
  • Scheduling and documenting your cyber risk management actions.
7

NIST Cybersecurity Framework Adoption

Taking a Step Beyond Compliance

Information security risk management has been a long-standing requirement in healthcare privacy and security regulations. However, compliance with regulations does not necessarily imply an organization has a secure information systems environment.

How we do it:

Clearwater’s NIST Cybersecurity Framework Implementation WorkShop™ assists your organization in adopting the government recommended cybersecurity framework while offering education, procedures, and software to help you strengthen and maintain your information security program. The service includes:

  • Documentation your current profile and implementation tier
  • Defining your target profile
  • Creating an action plan to achieve your target profile
  • Dynamic dashboards showing current implementation and any gaps
8

Technical Security Services

Trust Our Experts to Help You Leverage the Power of the Web with Confidence

Healthcare providers are at increasing risk of intentional and unintentional cybersecurity compromises by vendors that access, transmit, store, or maintain their critical data.

How we do it:

Clearwater has the in-depth knowledge of hospital environments and technical expertise to help you take advantage of web-based solutions and devices while minimizing the risk of a breach. We can assist with strategy development and analysis, compliance and architecture assessments, monitoring, and prototyping and remediation services.

9

Cloud Security

Helping Healthcare Organizations Leverage Web-Based Solutions Securely

When deployed properly, the cloud can be a powerful ally for a healthcare organization. Cloud solutions offer many benefits, the primary one being reduced cost. As a result, the migration of healthcare organizations’ IT systems to the cloud continues to accelerate.

How we do it:

Recognized as the leading provider of Risk and Compliance solutions in Black Book Market Research’s survey of healthcare providers the past three years in a row, Clearwater has the in-depth knowledge of web-based environments and technical expertise to help you take advantage of cloud solutions while minimizing the risk of a breach.

10

Medical Device Security

Comprehensive Cybersecurity & Risk Management

Unauthorized access to biomedical devices may not only threaten confidentiality of ePHI, but could also compromise availability of service and integrity of data critical to patient care.

How we do it:

Clearwater provides a comprehensive medical device security and risk management solution which includes the discovery, inventory, and categorization of medical devices based on patient safety risk and other criteria. This risk management solution provides you with actionable insights, workflow management, and documented remediation actions. Program features include::

  • Improve lifecycle management
  • Actionable insights to critical vulnerabilities
  • OCR-Quality® Risk Analysis
  • End-to-end risk management
  • Prioritize security actions
11

Virtual CISO

From Interim to Full-time Virtual CISO

Lead.  Establish.  Implement. Mature. Improve. A completely tailorable service based on your own compliance and cyber risk management requirements. A service that comes complete with our SaaS-based, IRM|Analysis® to help create an OCR-Quality® Risk Analysis. Services can be delivered both on-site and remotely.

How we do it:

Let Clearwater augment or fill your security and risk management staffing requirements with knowledgeable, experienced individuals to help you achieve your compliance and cyber risk management program goals. We can provide program leadership and advisory services, formalize information risk management program governance, and develop security and information risk management policies and procedures as required.

Other tasks can include:

  • Security and information risk management training and education
  • Completion of all regulatory-driven security assessments
  • Establishment of a third-party risk management program
  • Risk Management Program Maturity Assessment
12

M&A Due Diligence

Upgrade Your Customary M&A Due Diligence Process

Assess cybersecurity before closing on any investment to avoid financial penalties or possible negative media exposure. Identify key cyber risks, security, and compliance gaps that could impact your investment.

How we do it:

Designed for private equity firms, law firms, and healthcare organizations that are involved in M&A transactions of healthcare entities. Clearwater conducts an efficient evaluation of cybersecurity and HIPAA Compliance risk of the target investment and provides options to match your budget, timing, and scope, as appropriate. In as little as 30 days we deliver an Investment Committee-ready report and identify specific actions that can be taken to resolve critical risks.

Areas of discovery include the completeness of:

  • HIPAA Compliance
  • Cybersecurity program
  • Business Associate/vendor risk management
  • Privacy, Security, and Breach Notification Policies and Procedures
13

Cybersecurity Consulting

Deep Healthcare Experience and Technical Expertise to Protect Your Organization

With cyberattacks growing in frequency and severity and internal resources stretched incredibly thin, healthcare organizations are increasingly turning to outside experts to help keep them protected from the bad actors attempting to infiltrate their IT networks.

How we do it:

Clearwater’s team of cybersecurity consultants combines strong technical expertise with deep understanding of healthcare environments to deliver solutions trusted by major health systems, fast-growing physician groups, and leading digital health companies.

14

Cybersecurity Program Performance Assessment

A Practical Evaluation of Program Performance Relative to Desired Outcomes

Clearwater’s Cybersecurity Program Performance Assessment (CPPA) is a practical evaluation of organizational cybersecurity control expectations, focused on governance practices, policies, standards, procedures, and guidelines as the foundation upon which all other cybersecurity activities rely.

How we do it:

Built around the NIST Cybersecurity Framework, the CPPA provides a high level, but stabilized view of governance expectations, integrating cybersecurity controls into day-to-day operations, including alignment with subject matter expert activities. The goal is to help leadership understand at any point in time how well its cybersecurity program is operating relative to its policies and procedures.

Key Benefits:

  • Aligns organizational programs to the widely adopted NIST Cybersecurity Framework
  • Stabilizes program goals and measurements
  • Identifies the performance level of each cybersecurity activity (definition vs. implementation)
  • Provides a remediation roadmap to help prioritize efforts and engage subject matter experts
15

HIPAA 10-Point Assessment

Where Do You Stand? What to Do Next?

Find out where you stand and get a clear plan of action with our tactical assessment of your current HIPAA compliance and cyber risk management program. Meet the challenges of increasing interoperability and data-sharing while being confident that your organization is following HIPAA regulations.

How we do it:

Clearwater’s cybersecurity and HIPAA compliance assessment is an effective diagnostic tool that is carried out by our seasoned professionals, assessing your cyber risk management and HIPAA compliance program effectiveness in 10 critical areas to show you what you need to address or modify, including:

  • Risk analysis
  • Risk response
  • Security non-technical evaluation
  • Security technical evaluation
16

Vulnerability & Penetration Testing

A Full Suite of OCR-Quality Testing Services

Conducting an OCR-Quality Technical Evaluation required by 45 CFR §164.308(a)(8) helps organizations test the effectiveness of the controls they’ve implemented and meet the explicit HIPAA Security Rule requirements for periodic technical evaluation.

How we do it:

Clearwater’s award-winning security experts combine its cutting-edge tools, comprehensive manual testing, and unparalleled real-world technology experience to improve your overall security posture through this important monitoring activity. We identify weaknesses that could be exploited, conduct a series of authorized simulated attacks, and conduct a vulnerability and penetration test of your wireless network as well as other important assessments and tests. The service includes:

  • Internal and External Vulnerability Assessments
  • Penetration Testing
  • WLAN Security Testing
  • Web Applications Testing
  • Network Architectural Assessment
  • Security Awareness Assessment

Interested in learning more about our services?